Here when you need it

Jiak support

Tell us what happened, what you expected and what device you were using. Please leave out passwords and unnecessary sensitive information.

General help

Email support

For sign-in problems, check-ins, photos, collections, Snapshots or anything else in the app.

Your information

For privacy questions, data-rights requests or an account-deletion request when you cannot use the app.

Before emailing

Include your device type, operating-system version, Jiak app version, the screen you were on and the approximate time the problem occurred.

Account controls

Delete your account directly in Jiak or use the external request method if you cannot access the app.